- Consumer Complaint for Vodacom - Head Office



SENDER
Heidi Francine Schmidt
I have had no satisfaction from a total mess up of Vodacom. I have had 2 phones on my contact for many years. I wanted to cancel my daughters cell contract. Leeroy convinced me to continue with an upgrade, giving me the deal matching telkom. This has been a total disaster. My cell no on the contract was upgraded not my daughters no. They gave me the total incorrect package. They said they would need to fetch my daughters new iPhone 11 pro to sort their mess out. Now she has NO phone at all being an attorney this is totally unacceptable.
Zoe promised to sort this out. I can never reach her. This service is totally despicable abs I need to be compensated for this inconvenience ASAP.
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COMPLAINT #6808 -
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