Accusation of Fraud at Makro Wonderboom - Consumer Complaint for MAKRO - Head Office



SENDER
Hein Eksteen
On Sunday the 25th of April 2021 my daughter went to Makro Wonderboom to do a purchase on my wife's Makro credit card with a permission letter from wife that she is giving her permission to do a purchase on the card on her behalf. My daughter also had my wife's ID card with her confirming her ID number on the letter. A lady by the name of Sharon Makhubela then refused to assist my daughter with a managers number and told her that she is committing fraud. I would like to state that this lady doesn't know the definition of fraud and that her unprofessional conduct towards Makro customers. My wifes Makro credit with Makro is in a good condition. My wifes deatils are as follows Mrs. S.M. Eksteen ID 7102080096089 Makro card no 17116812.
Comment
COMPLAINT #14201 - Sales Issues
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