My application for a Samsung phone and Makro voucher is successful. Issue is that I want to retain my cell c number and requests for this only happens during weekdays - I was there the previous Saturday. The sales lady re-applied and the contract again approved, I said I will come again the Thursday. Last week Wednesday I went to Makro Cape gate and Janine could not promise that I will get the phone as she had to request something or change the date as I said I will come to the store the Thursday.
I told Janine that I will come again on Saturday,29 August. On Saturday the salesperson told me that as the contract was not activated during the week, some request expired and that she can only request during the week.
I left the store very angry and not impressed at all.
I want to know what guarantee will I have if I go to the store during the week, that I will get my phone. Please note that I did not confirm that I will come to the store this week. I was at that stage very disappointed in your poor services.
Please assist
Regards
J Jooste