Bullied for home fibre that is not installed - Consumer Complaint for Vodacom - Head Office

I applied for an uncapped home fibre of R449.00 a month as advertised and was told it will be installed in a week. After a week an LTE was delivered instead of installing fibre and was told its a temporary solution until fibre is installed in a month or so. I am being charged more than the fibre amount advertised and this LTE last for 2 weeks for an amount of R600. This is an inconvenience I don’t know why Vodacom employ incompetent sales people who sells products that cannot be delivered. It’s 5 months now I’m without a fibre but paying ridiculous amount for such a pathetic service. I have written numerous emails and bd calls but they are all disregarded