REFUND - Consumer Complaint for Converge ICT Solutions Inc.

Hiyas D.
I applied for an internet connection at Converge on Feb and they confirmed that my area is serviceable. After paying the upfront payment in advance, they sent the technician to install around mid-Feb. However, the tech said that there is no available port and they cannot install. I requested for a refund but until now (May 20, 2020) no update and I didn’t get my refund yet. I hope someone can help me regarding this and I hope this will reach the higher department of Converge; not just the customer service. I hope I will get back my hard earned money!
Reply by florence b on 21 May, 2020
same complaint here. let us look and find some more people.
Reply by Ana Rabara on 24 May, 2020
Same. Ipa-Tulfo na natin.
Reply by Steph B on 29 May, 2020
May update na po ba kayo pano makuha refund?
COMPLAINT #3175 - Refund / Exchange Issues
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