Lay-by - Consumer Complaint for Bradlows - Head Office

Good day my name is Hlengani Samuel Nukeri ID no 8401225376088 I have problem i was making lay-by at Brandlows mpumalanga Kriel so i was getting retrenchment at my job so I need cash back i have two weeks i was reported that matter even now i don't get feed back i want to knw what's happening because im already submitted all documents need at branch i need help please...my contact number 0738485932