i didn't get the riders name since they did not tell me but i have the contact# 09190692387 - Consumer Complaint for J&T Express Philippines



SENDER
I want to be anonymous
Very demanding as if I also don't have a job to do, I was barganning with him to wait for a while since im still on my way to meet him ( i have work) but was very impatient (no prior notice that the parcel will be delivered that day,so i did not expect it ,so I could have anticipated for it and arranged someone else to meet the package atleast, i was only notified when he was already on the spot on my delivery location which I was not there because i have work) , we have set 3 aggreements regarding the time but he failed to follow , i've been waiting for almost an hour and more, I was also trying to call him but no answer. after 1hour and more he came but I already left since I also have an errand to do. He got angry eventually and told me "pinagtritripan ko sya" without considering that I have been contacting him and waited for 1hour and more, i have altered my prior schedules just to adjust with his schedule because i understand that he has other deliveries to do,but very impatient and inconsiderate, i didn't like how he acted on me he was very demanding.

so he offered me that i can cancel the parcel which I agreed immediately. But after a week I received a message that i have a parcel out for delivery from unknown number ,i thought it was another order i had from other seller, but it was the same parcel before, and again without prior notice that he will deliver it that day (knowing i have work so i excused myself from work again which shoyld not be so i can just meet him), to my frustration, i expected that the order was already sent back to the seller, and as I was talking with him he was trying to avoid me, he could atleast turned off his engine (motor) so i could hear what he was saying but instead he was accelerating his engine as if intimidating me, i don't know what he is trying to prove to me, but with that attitude im very dissapointed so i told him that i will not pay for it because he already said it(came from his own words) that they will just sent it back to the seller or i could just cancel it.. (but i could have just got or received the parcel disregarding what happened before his first delivery to me if only he was sorry and talked to me as a decent person, but instead with that attitude that he showed me i was dissapointed)


i hope you do something about this .

i want to stay anonymous

i have no photo because he was not talking to me decently we hade short time talking because even if i was not yet done with what i was sayin he already left (i was shocked with his actions and how he acted, is this how you treat your costumers) ,as i mentioned above that he was accelarating his motor so i could not talk to him properly
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COMPLAINT #7900 - Customer Service Issues
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