Harassed by security guard - Consumer Complaint for Clicks Store - Head Office



SENDER
Illona Phahlamohlaka
Good morning
So today i went to clicks store in Pretoria cbd(cnr struben and van der walt street) the security there insisted that i should leave my bag and plastic behind, at the door. I refused and told me he will search my bag when im done shopping. When i was going outside he wanted to search my bag then i asked him that since when clicks search customers bag when they leave their store, he said is the new rule. I told him that i was at clicks store at waverley yesterday and they didn't ask me all that crazy staff he was. He then said i should go to the other clicks since im complaining.

I feel so offended. Asking myself that why that particular store differs with other clicks store rules. That security guard was so rude and he must be trained to work with people.
I was in hurry since is easter holidays, unfortunately i couldn't take any picture.
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COMPLAINT #13590 - Customer Service Issues
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