I want my money back - Consumer Complaint for Translux - Head Office

please transfere back the money that you guys keep deducting on my account I want it back please.. how did you even get my card details yet I swiped when paying for your bus tickets.. I want my money back or I'm laying charges against this company.. you have the nerve of deducting my money after 5 working days of using your bus.. ndicela nibuyise imali yam masela ndini please