Goods delivered in bad condition - Consumer Complaint for Bradlows - Head Office



SENDER
Innocentia Tsholo
It is so disappointing that I buy things from your store and they came twice still in the same condition I took mattress on credit I have not even paid the first installment but it already makes a funny sounds the seven peace that I bought the doors are can't close properly twice I have complained and they keep on bringing the same things with the same problem I even reported this on hello Peter and you guys don't even respond its my first time doing business with and am totally not happy with how you run your business and how you treat your clients I cannot be struggling like this for something that I bought cash and something that am still going to pay for.... This is very disappointing from a big company like youes
Reply by Innocent in Tsholo on 4 November, 2020
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Guys am leaving my worst nightmare because of this store on the 3 November 2020 for the third time the pedestals and the chest of drawers were brought to my house just before 8pm and there was load shedding in my area the store manager together with 2 drivers came to deliver OK the pedestals were fixed the chest of drawer had the same problem in the morning when I wake up I see that now when the drawers where putting in poked a hole on my headboard I think when they where putting in the pedestals the bottom corner hid the headboard and you know the funny part is they saw the hole and choose not to tell me because it was dark due to loading shedding and the guy said to me some of the mistakes you won't be able to see now you will see it when it's bright in the morning and exactly what he said is what I saw in the money to say am tired of this store is an under statement and like I said this company has no customer service at all
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COMPLAINT #8069 - Delivery Issues
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