INSULTED BY KIA SANDTONS SERVICE - Consumer Complaint for KIA Motors Somerset West



SENDER
Gareth
To whom it may concern,

I bought a brand new Kia Cerato Koup from Kia in 2012 for R230 000.00.

I went to Imperial Nissan South Africa Eat Rand Mall to find out how much they would offer me for my vehicle and they offered me R100 000.00 as is.

I believed KIA would offer me the same / more seeing as I have a KIA.

I was shocked to hear that they only offered me R65 000.00. That was actually extremelly insulting. The worst part is that the dealer principle who looked at my vehicle gave the salesman a quote and ran away. He did not even have the decency to explain why or listen to what I had to say aboutht the vehicle.

I would like to take this matter further. Please send me the email addresses of all regional managers/ directors…etc.

Kind regards,

Gareth Baptista
Telephone 072 760 2070
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COMPLAINT #1543 - Customer Service Issues
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