Undelivered parcel - Consumer Complaint for J&T Express Philippines

They dont want to delivdr my parcel cause they said it is out of delivery and too far but why is it listed in thier drop off place list. And now said to pick it up in there branch . And make my parent pay for commuting to come pick the parcel up there. And when i call there saying.. dont be "atat". We are talking about our payment and also our parcel.. then they'll just tell that not to be "ATAT". Were dont just pick the money on the groud my parent work for it.. and then their just saying those words.they text my brother that thwy will deliver it in banisilan but then they after it the call again and said they cant deliver it.. are they toying with us..or waiting us to offer something. Im really dissapointed..i encourage the complainants..pres. duterte let the nbi invistigate them and the police..if they got many complains pres. Will close them .lets go