Unresolved cancellation of account for 10 MONTHS !! - Consumer Complaint for Vodacom - Head Office

Hi
Since December 2019 I have been struggling to cancel a data contract from Vodacom. After trying to call to cancel for more than 8 times the debit order is still not cancelled and also I expect a refund from December since my initial request was logged. I need to get this resolved asap if not I will log futher complaints and escalate to HELLO PETER.