Memebership cancellation - Consumer Complaint for PLANET FITNESS - HEAD OFFICE



SENDER
Iryna Lohvynenko
I wanted to cancel my memebership due to Planet Fitness Craighall Park club having been closed (reference number:PF2433759) but Planet Fitness refused to do so and required me to pay the settlement fee of R2,151,60 as I'm still within the minimum duration of my memebership. Planet Fitness Craighall Park club has been closed through no fault of mine. I'm not prepared to go to any other Planet Fitness club as I don't have a car to get there. The only reason I chose to join Planet Fitness Craighall Park club is because it was within a walking distance from my house and I could get there without a car.
Comment
COMPLAINT #7753 - Contract Issues
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