I have subscribed to 20Mbps uncapped service which is such a nightmare. I having a disruption since 7 days ago and I have been struggling to get them to resolve my issue. The support team are kind but clueless(or liars) while the managers (Named: Brinton*)is completely arrogant and have no clue of treating customers. I am still desperate to have is resolved and very frustrated as I use internet for study, Netflix and work at home over weekends. I now spending money recharging data which is expensive considering that I pay monthly contract for Vodacom Fibre. Its hard to recommend it as it anyone and regret doing so to few colleaques. Can someone at Vodacom Fibre assist me please!!!
Bad Service and Support for Vodacom Fibre Uncapped - Consumer Complaint for Vodacom - Head Office
Vodacom - Head Office
Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand
RECIPIENTVodacom - Head Office
COMPLAINT #1862 - Customer Service Issues