Bad Service and Support for Vodacom Fibre Uncapped - Consumer Complaint for Vodacom - Head Office



SENDER
Isaiah
I have subscribed to 20Mbps uncapped service which is such a nightmare. I having a disruption since 7 days ago and I have been struggling to get them to resolve my issue. The support team are kind but clueless(or liars) while the managers (Named: Brinton*)is completely arrogant and have no clue of treating customers. I am still desperate to have is resolved and very frustrated as I use internet for study, Netflix and work at home over weekends. I now spending money recharging data which is expensive considering that I pay monthly contract for Vodacom Fibre. Its hard to recommend it as it anyone and regret doing so to few colleaques. Can someone at Vodacom Fibre assist me please!!!
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COMPLAINT #1862 - Customer Service Issues
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