ON THE 25 NOVEMBER I TRANSFER MONEY FROM PEP IN HILLBROW NEXT TO SHOPRITE CHECKERS FOR MY KIDS TO WITHDRAW .. SO AFTER THE TRANSFER MY KIDS WENT TO WITHDRAW THE MONEY AND THEY WERE TOLD THAT MONEY IS NOT AVAILABLE IT WAS WITHDRAWN ... THE TRANSFER HAPPENS AS FOLLOWS
I TRANSFERED R1500 TWICE AROUND 11.35 AND 11.36 RESPECTIVELY AND I WAS TOLD THAT MONEY WAS WITHRAWN TIME 11;45 AND 11;46 SAME DAY WHICH LAYS TOO MUCH ABROWS
I THEN OPEN CASE FROM POLICE STATION HILLBROW CASE NUMBER CAS674 /11/2020 PERSON IN CHARGE OF THE CASE IS KONSTABLE WON ROOPNARAIN WHICH IS STILL PENDING FOR NOW
THE ALARMING FACT IS THAT NO INTERNAL INVESTIGATION WAS CONDUCTED FROM PEP NO CO-OPERATION WAS GIVEN TO ME AND POLICE OFFICERS REGARDING THE CONCRETE EVIDENCE REHARDING THE TRANSFER WITHDRAWN
I BELIEVE THAT PEP AS ONR OF LARGEST COMPANY IN SOUTH AFRICA HAVE ENOUGH EQUIPMENT TO INVESTIGATE THE MATTER AND GIVE US THE FEEDBACK BUT I WAS FAILED TO RECEIVED THE SAME
IM VERY DISSAPOINTED WITH THE SERVICE RECEIVED FROM PEP AND I BELIEVE THAT IF MONEY CONCERN MATTER SHOULD BE ESCALATED TO HIGHER SUPERIOR
PLEASE ASSIST IN THIS REGARD AS IM STILL AWAIT FOR THE FUNDS AS IM WORKING AS LOW INCOMER AND MY KIDS STIL AWAIT FOR THE MONEY FOR CHRISTMAS ...
THIS YEAR IT WAS VERY DIFFICULT SO IT IS VERY HARD AND VERY ALARMING THAT MONEY JUST DISSAPEARED