Bad service from Vodacom - Consumer Complaint for Vodacom - Head Office



SENDER
J h Engelbrecht
I report our vodacom Fibre internet with vodacom. Was told 24-48 hours to fix. They came out just to be told the problem is not my router wires but there fibre problem at the exchange. Will take another 24 hours to be fixed. When I phoned in again. The report was closed as being resolved. Nothing was fixed. They opened new repair report another 24-48 hours. In the meantime I do not have any internet access. No one seems to know what's going on. And I have to phone everyday to find out was going on.They just passing the buck. Please can you assist.

Regards
JH Engelbrecht
Comment
COMPLAINT #3544 - Repair Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.