Received two times bill that no.i told to them to to cut it bec.i don't use it... - Consumer Complaint for Globe Telecom

I come in SM SANLAZARO GLOBE on Dec.14,2020 to complain regarding my simcard has some one use it especially NETFLIX which I don't watch.I tell them to cut it and I get new no.And they said after 3days the new no.it will be active and they will cut the old one but UNTIL NOW THEY DINT CUT and I still receive the bill.So how can I pay I don't use it.