Can't get a simple answer to a simple question. - Consumer Complaint for LBC - Head Office

James Cahoon
Your customer service agent Ronnel G Dela Cruz has failed for more than two weeks to answer a simple question despite repeated requests. How do I get a medium balikbayan box delivered to my son's address in Novato, California so he can ship much needed items to me? Is that really so difficult that I should have to resort to a complaint. Sound's like LBC is going to h*** in a handbasket judging from the volume of complaints.
COMPLAINT #9312 - Customer Service Issues
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