Credit application - Consumer Complaint for OK Furniture - Head Office

Good day I'm highly disappointed in the service I received from OK Kathu. I've done the credit application a month ago I had to go back and check on the application after a week and it was just laying there no one contacted me nothing. The assistant gave me the forms to sign I signed them and filed in the debit order firm as well I've been waiting 2 weeks now since I've signed the debit order form I went there again on Saturday the shop assistant just told me he can't help me he's waiting from head office.