The frying pan was handed in at the Brakpan Makro Carnival Centre on the 30th July 2020.The assistant took the pan in to be forwarded to Russell Hobbs for repairs see attached photo.
On the 28th September 2020 we collected the frying pan and nothing has been done to the above, when we approached the assistant her response was that we need to pay R 187.00 prior to her forwarding the pan, needless to say I just took the pan and left ,the problem I have is that our frying pan was returned to us without the lid screw and handle , if at all possible can this frying pan be replaced as I always purchase my goods at Makro Please advise soonest.
