Rider refused to deliver the package in my exact address - Consumer Complaint for J&T Express Philippines



SENDER
Jasmine Jamandre
The rider refused to deliver the package in my exact address,He stated the reason he refused to deliver bc my area is too dangerous. I know our area is way too far but its not dangerous,. There is riders from other courier that they deliver the packge in my doorstep w/o hesitation. He wanted me to do meet up instead which very inconvenience in my part because i still have work im on shift and i dont have someone to ask to go to him to get my parcel. It so unfair in my part because reason i ordered online / in shoppee bc it is very convenient that no need to go outside go for shopping because it will deliver to ur house door to door and i paid for shipping fee its my right to ask the rider to deliver it to my home.He makes me feel that its my fault that i cant get my packge bc im not avail to meet him so he threaten to returned my parcel since im not avail. It makes me upset. I aid for shipping fee so it will deliver properly to my house and given me a hassle.
Comment
COMPLAINT #13244 - Delivery Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.