Went to get groceries last feb. 28,2021.It was really a bad experience at first I went to customer service to renew my perks card I was told to pay the renewal of 100pesos. So i went to the cashier i saw a long que. So i decided to get my needs first and again we were on a long que. They violated social distancing due to the unavavailabilty of cashiers. I notice guards going back and forth I guess someone made a complaint they started to deploy more cashiers. And then i asked the cashier if I can pay the card first I was told that system is down blah blah blah told her that I went to customer service before paying it I told her that this information came from customer service. And with an attitude she told me that the system was down so after paying my total bill I asked her one more time and this time with a loud voice she immediately run to customer service and told me "sorry po kakarating ko lang kasi" upsetting right? How could you possibly say no without checking.She grabbed my card and said I will process the payment of 100pesos. End of the story
Now this is for part 2
Selling pre expired products
Today is 3/3/2021 5:07am
I'm in a work from home setup I decided to eat the pringles that I bought 2/28/2021 and guess what the chips smells like oil a spoiled cooking oil at first I didn't mind when i took my first bite the chips doesn't taste good. This chips cost 40 pesos and I bought 2 pcs. How unfortunate.
I sent pringles and email and sent them pictures even the name and the location of the store which is Puregold Price club New Molino Blvd. Molino 3 Bacoor Cavite.
I'm frustrated that they don't have an email I just want to cc DTI and IATF about my concern.
This is not the first time that I bought an expired or pre expired item.This is too much
I hope that this company go to bankcruptcy they don't deserve to be in the business.
Their employees have bad attitudes
Manager doesn't exist when in need.
Doesn't follow covid rules
Employees doesn't know what they're doing.
You don't deserve to be in business guys.