Vodacom is messing around - Consumer Complaint for Vodacom - Head Office



SENDER
Jeandre van Schalkwyk
1-34847268803806

I took out a contract with the retentions dept and due to no stock the phone was not delivered and asked to choose another phone, however I've been paying for that said phone since.

Above is the service request logged. Daily I've been calling in and fighting with Vodacom. I've been given a quick turn around time of 24-48 hours and its been close to 2 weeks now. Whenever I call the only information I get is that the matter is being escalated, but escalating is pointless...
Comment
COMPLAINT #9601 - Refund / Exchange Issues
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