Bad service - Consumer Complaint for Clicks Store - Head Office

I ordered online 4 days ago and still have not received my goods. Clicks said to allow 3 days for delivery - still nothing. I NEED the stuff I ordered urgently!!! Clicks have been frustrating me for a while now - the staff is unfriendly and NOT helpful at all. (especially at Gezina branch) There is always a queue with only 1 or 2 cashiers open. It's not a good experience to buy at Clicks at all. I'd rather go to Dischem next time.