GOod Day
I just want to report shakeys diversion batangas city around 5:40pm, Monday March 15, 2021,they served bucket of ice and then suddenly when I supposed to took the ice from the bucket I saw that the bucket of ice was so dirty then i called the attention of the one of staff and he called his manager and I showed him the bucket of ice and he tried to explain to me that "maybe it is a granules of coffee which made me so shock as well because how come if it is a coffee how it happened that there is something inside the bucket" what I did is I poured some to my plat and i even put may fingers inside the bucket to check if it coffee as per the manager but its actually a dirt! and they appologize for what happened they change our drinks and cup but after few second i dont know what happened to me i ran to the restroom and vommit because when i saw the bucket of ice i cant imagine how dirty i was drinking a while ago its so disgusting! and after few minutes the manager talk to us to apologize and told us if ther is something will happened to me they are the one who will shoulder the expenses for the medictation which is why we are waiting for it that someone will suffer! they should check everyhting before they served to customer FYI thaey are serving food!!!! and how i can imagine how dirty is the place that they are working with!!! they should double check everything before serving it!!!!! jasper clemeno duty manager at that time!
I will wait for the immediate action that you will do for this!!!! check the photo! below!