Apply for credit account - Consumer Complaint for OK Furniture - Head Office

Head office did phine me they can't get hold of my work. So I ask them to hold and go ask my Hr for a number so that they can get hold of her so she give the number and the lady said she gonna call know I was standing in the office waiting for them to call but they never called again I did apply last week on Friday and is almost Friday again.. I'm very upset for this poor service.. I did call Ok furniture in Atlantis the manager did take my number and tell me she will call me back but she never did.i dif ask my Hr to call Ok at Atlantis shop and ask if she can sent a letter that I'm employed at their company she also do that and then call them and they said they gonna send is to head office but still no answer???