Bad customer service - Consumer Complaint for MAKRO - Head Office

On Saturday 15 August 2020. I went to do my shopping at Makro Silverlakes. I was assisted at teller 36 when I paid.i allowed the cashier to till everything. While busy packing out the grocery, the lady who was packing asked for the trolley I had. I asked the teller to ring everything that was on the trolley including a bag of cheese twirls. My bill was R3630. 90. While I was at the door, the short lady who was a packer told me that I didn't give the teller the bag of cheese twirls. I told her I did & she checked the slip and it wasn't there. I went back to pay for it. I wasn't impressed by the way the short packer approached me & the situation. She treated me like a thief. I mean I gave the teller everything and it's not my mistake she didn't do her job thoroughly. I left angry because I shop at Makro most of the time and has never been treated like this.. I am not a thief.. I'm not coming back to such bad and rude service.