Delivery fee is very expensive - Consumer Complaint for Puregold - Head Office

hi i would like to file a complain with the delivery charges in puregold tagapo santa rosa laguna..you know most of your customers owns sari sari store.everyr 20kls of order u charged for 175 pesos im a mom of three and im relying to delivery services at this time of pandemic specially for my sari sari store..everytime i shop my minimum charge for delivery fee is 350.00..today i processed an order amounting to 7300 pesos and the delivery charge they are charging me is 475.00?? which is too much all of my profit goes to the delivery charge.it was supposed to be the more items u shop the more benefits we will be getting and reducing the delivery fee is a big help! im not asking it to be free but its too much!can anyone please do something about this ive been a customer for so long i dont want to switch..if only you can do something about this.im looking forward for a reply.