Rude, ill-mannered cashier - Consumer Complaint for Clicks Store - Head Office



SENDER
Jenny Umbhau
I am absolutely disgusted and appalled by the service and behavior of one of your cashiers at Long Beach Mall Clicks, her name is Deborah Fisher. I'm suprised she still has a job there as I refuse to shop at that clicks if she is working there.
I went there today to purchase a few items and I found a cute jewelry tray under the clearance section but it stated buy 1 get the 2nd free (next to it was a same branded tray that was going for R55 instead of the R115). I was a bit uncertain as to whether it was also on sale since it was in the clearance section and if I'd still get the buy 1 get 1 free deal) but I knew I'd get help from the cashier upfront to just clear my confusion and boy was I wrong. Firstly I realized that I could get 1 more tray free as I purchased something else that had the same deal so I asked if I could quickly go and get it and she says to me, "hurry up don't keep me waiting", I then came back I told her the trays were in the clearance section and all she did was continuously say, "and then? What now? And then? Yes? What do you want me to do?" in an extremely disgusting and disrespectful tone about a good 5 or 6 times. I asked her how much 1 was and she just pointed to the screen... As a loyal clicks customer I have NEVER been treated with such disrespect at any of your stores until I came across this ill-mannered lady...
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COMPLAINT #8233 - Service Issues
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