Missing item - Consumer Complaint for Mcdonald's - Head Office



SENDER
Jezabelle Sardillas
I ordered this aftrnoon 1 HM Bmdo Fries,1 HM ChzyBMDoFr,5 cheeseburgers,2 coke float..but the only item arrived was only the burgers and the drinks when in fact it is clearly stipulated in the receipt that the toys were included..the toys that was included in the 2 Happy meals was missing, i tried to contact Food panda's customer service but was very disappointed because instead of solving the problem the proper way they have just offered me a voucher to compensate with the problem encountered..all I wanted is that i can have the toy because it wasnt i who ordered it,t'was my son who ordered it and was expecting for it..My son was very disappointed with the incident happened..Hoping for your kind consideration...the customer service of food panda is very poor they cant solve simple complaints..I have pictures with me to prove my complaints,i dont know why i cant upload it in your system.
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COMPLAINT #11005 - Other Issues
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