Refund my installation fee - Consumer Complaint for Converge ICT Solutions Inc.



SENDER
JHOFRED MOSCARDON DUABE
I want to refund my installation fee... B'couse i wated to long its been a months since i apply and i pay thru gcash...the porpuse for applying the internet is b'couse my son and doughter have a online class for their school...
B'couse of delaying your installation now my children is suffering for module every day we need to go to their school te get their module.. Pls we need that money for other porpuses
Reply by Aaron Aguba on 21 October, 2020
Same issue here. Waited for almost two months then the installer Jonathan dela Cruz rescheduled the installation for the following day. He never came back and do not answer calls. Until converge cancelled my application due to customer transfer house?..lol.. We did not tranfer anywhere. The reason is you have a lazy installer.Very disappointed to converge. Bad service.
Comment
COMPLAINT #7647 - Refund / Exchange Issues
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