Rude Supervisor - Consumer Complaint for Puregold - Head Office



SENDER
JHONNEL GALANG FLORES
SUBJECT - COMPLAINT AGAINST JENNIFER RODRIGUEZ, SUPERVISOR, PUREGOLD, ANTIPOLO ST., BLUMENTRIT BRANCH.


SIR/MADAM: Good day..I would like to make a complaint against JENNIFER RODRIGUEZ, SUPERVISOR, PUREGOLD, ANTIPOLO ST., BLUMENTRITT. BRANCH, for ORAL DEFAMATION... Here's my story.. I delivered the goods to this branch, in good mood, happy face.. When suddenly, upon checking them, SHOUTED at me, saying, "MALI ITO. HINDI KA BA MARUNONG MAGBASA? ANG" TANGA-TANGA" MO, TATANGA-TANGA KA. ". When i looked at the items, there was no mistake. "ang tanga mo kasi, hindi ka muna nagbabasa" (with a LOUD VOICE, people around looked at her)..i don't know why she shouted these words.
I admitted that I made a mistake and apologized, but, not to the extent of insulting me and can't accept her "BAD WORDS" against me. She did not stop till i was led out by their security guard. I requested that she give me the papers i gave for her signature, to be submitted to LOGISTIKUZ (warehouse), but, refused to give it back.. I called up LOGISTIKUZ and reported the incident, and the person was so kind to tell me that their other personnel will get it for him..(items and documents were not given to me.).TO THE MANAGEMENT OF PUREGOLD: this JENNIFER RODRIGUEZ, your personnel, does not deserve to be your employee. She's a disgrace to your company/business. She must have a knowledge of respect to all customers(whatever walks of life).How can i be sure that this lady be reprimanded? She does not deserve to work in your good business, much more, ruined your good business.
SIR/MADAM.. WHEN I REPORTED TO LOGISTIKUZ, they checked the items and found no mistakes i delivered. It was this RUDE LADY who made a mistake..THIS IS JUST A CORRECTION ON MY FIRST LETTER.. THANK YOU





Respectively yours


JHONNEL FLORES
Reply by Jhonnel Flores on 7 April, 2021
Give her disciplinary action
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COMPLAINT #13670 - Customer Service Issues
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