Good day
Purchased a samsumg AR4500 aircon including installation voucher from Montague gardens(21/12/2020). The supplier contacted me regarding requiring further electrical costs that are " required in terms of electrical regulations" and payment of R 950 prior to installation payable before scheduling a visit.
The electrical costs are a misrepresentation given previous aircons installed at my home and my requests for confirmation in writing are ignored by the supplier.
The supplier is dishonest as i have confirmed with independent electrical contractors and agents that install aircons that additional electrical costs are in actual fact not required.
This matter will be taken further from a consumer protection perspective as the supplier is misleading customers and extorting additional payments prior to rendering the service already paid for, but in the interim i request a refund and will use honest contractors.