we applied for internet connection under my mother's name.
Nov 24 2019 their technician/line man told us that their line is too far from us.. no follow up from them after thats why we cancelled the application.
almost 3 months now, after so many calls to converge hotline. we didn't get the refund from them. telling us that its not possible for us to avail their connection after paying them and now they are making alibis for refund such as they send the refund already to wrong number(person) and making promises to message us but no message or any follow up until now.