I placed an online order on the 31 May and paid in full. A few days later I received an email telling me my order had been canceled and no explanation was given. After trying to call the customer care line for days, I eventually got through to someone who said there was no stock and I would be getting a refund in 5 to 10 days. However 10 days have passed and no refund has been received. Now whenever I try call the call centre, I wait for forever and can't get through to anyone!!! I havnt received an email confirming my refu d is getting processed, there is just radio silence.
The service I have received has been absolutely shocking! I will not be purchasing anything from Makro ever again after this.