Loss of signal on internet - Consumer Complaint for Globe Telecom

Its been 2 days already that we dont have internet connection. Issue happens on sep 14 in the afternoon the los status keeps blinking red. We are working from home we might loss our job. Please fix it soon as possible we are currently no work no pay . We are stressful about this. We tried to call customer service multiple times but no one answered. We went to the office . Multiple times they sent a technitian to fix the box on the street but they cant figure it out. Both me and wife are working from home we are losing a big amount of money.