Vodacom unprofessional customer services and cancellations department - Consumer Complaint for Vodacom - Head Office



SENDER
Joey truter
My one cell number is 076 993 9575. I have 2 other numbers for 3G data. I have repeatedly asked that the one 3G be disconnected which has 5G on it and every time I spoke to consultants of which, when I am contact can provide you with names. Evertytime I phoned and explained my problem the phone is either put down in my ears or when sales person contact me to sell more packages to me and I explain that I have cancelled the one contract the phone cuts. This is unprofessional client services on both customer services and your cancellations department. Should this proceed I will give this over to my lawyer to handle. I expect to be contacted at your earliest convenience failing doing so I will, I will cancel my main Vodacom conract. Joey Truter (joey.***@sasol.com)
Comment
COMPLAINT #7772 - Contract Issues
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