No Service - Consumer Complaint for Vodacom - Head Office

I am trying to phone Vodacom Customer service now for the last 3 days. Hold on the line for 60min, left messages to phone me back but still no luck. I want to sort out my account, but at this rate I think I should cut my ties with Vodacom and move on to another supplier that want to do business because if you are getting too big, you do not care about your customers.