Till security attacking a customer - Consumer Complaint for MAKRO - Head Office



SENDER
Johan Mare
On 21 Feb 2021 I shopped at the Carnival Makro. When we finished paying at the till we approached the exit door. The security lady looked at us approaching the turned around and scanned started talking to someone else.
When we walked out she ran behind us and grabbed the till slip put of my have and pushed me away. Obviously a commotion followed. Employees had a name tag on indicating that her name is Madi.

Please investigate and take appropriate action.
Please also advise employees details, since I'm going to press criminal charges against the aforementioned employee or if you cannot share info I will press charges against the sore.

Depending on your feedback what the outcome of your investigation is, I will also involve the media and the social media. I believe that aggressive and arrogant people like Madi should not be employed where they work with public.
Reply by Johan Mare on 23 February, 2021
Apologies, check my photo again. Employees name is Nancy
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COMPLAINT #12217 - Customer Service Issues
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