Cancellation of old contract - Consumer Complaint for Vodacom - Head Office
RECIPIENT
Vodacom - Head Officegood day. i cancelled my contract (after few calls) in march. they changed it to the R49 p.m contract. but i must still pay the old amount as well as the new amount. i phone numerous times with no luck. no one can help. they put me through to this one and that one and no one can help me. pleas, i just wanted to change to R49 p.m contract as the other contract expired january 2020. i keep paying and the account keeps staying in arrears. so i stopped payment last month until you can resolve the issue. the phone number: 0662396624
Reply by Esrom Thamsanqa Jiyane from Jiyane on 26 June, 2020
Comment Gevening I Mr Jiyane writing this msg inconection with the service vodacom is offering us as their client esp at Ermelo(Wesselton Thusiville) in Mpumalanga we are unsutiesfied please attend to this issue it's urgent, thanks in advanced.
COMPLAINT #3923 - Contract Issues