Good day
I bought a lounge set in July 2019 cash from your store in Polokwane. I saw that the sofa is starting to tear. I logged a complaint and the sofa was only collected in December 2019 and brought back in August 2020. That's 8 months later. It was an expensive set and I had to struggle to get attended to until I wanted to involve my lawyers. Now to my surprise the sofa is starting to tear again.
I cannot afford to throw away so much money and when I logged the 1st complaint my sofas were still new.
I can't keep fighting for things that I bought with my hard earned cash and was promised that they are quality.
I need this issue resolved urgently. I cannot go through the same pain again. I will not accept it.
I paid 15000 in cash without hesitation having faith in your brand.
My number is 0738811193. Miss Johanna Maakie