Good Day
I phoned Vodacom to cancel two contracts that expired end February 2021. 0767054384 and 0828228646. I have received an email today and the WRONG number was converted. This is the wording -
We have received your request to convert 27828228646 to pre-paid. It has been logged and will take effect on 2021-03-06 10:55:39.
PLEASE CANCEL 0828228646 AND CONVERT 0767054384 TO 2G FOR R69 PER MONTH.
YOU WILL ALSO IF YOU LISTEN TO THE RECORDING OF THE CALL HEAR HOW LOAD OTHERS IN THE BACKGROUND WAS TALKING. ABSOLUTELY DISGUSTING. I HAVE SEVERAL PHONES, LAPTOP AND WIFI WITH VODACOM, BUT AFTER EXPERIENCING THIS BAD SERVICE, I AM SHOPPING AROUND TO SWITCH TO OTHER NETWORKS
JOHANNA
0823329394
