Customer service hung up on me on the phone - Consumer Complaint for FoodPanda - Head Office



SENDER
John Paul Panton
I requested to receive a call from foodpanda about a voucher that was not sent to me within the agreed time frame. I received a call from a representative at foodpanda whom was very rude and wouldn't let me get a word in our conversation. Then, when I insisted to speak she hung up on me.

I've attached the call log and the phone number the foodpanda representative used to call me

PS: you would see 2 call logs from foodpanda because during the first call I received from foodpanda, I requested to be contacted again after several minutes because I was in the comfort room.
Customer Service Issues Photo

Reply by Jay on 14 May, 2021
Hi, I also received a call from this number. I wasn't really sure who is it but I came across this post. Recently, I also asked about my issues with the vouchers. Didn't fully understood the person on the other line, she hung up.
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COMPLAINT #12381 - Customer Service Issues
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