He refuses to deliver my orders - Consumer Complaint for J&T Express Philippines

I ordered at shopee for like trice times, and all of them refuses to deliver here in my exact location, they want us to meet up but I can't, I do have a child here and I'm protecting her from viruses I might get from my travelling. the name of the guys are Mark Gil Rivera and Jeffrey Turra they are located here in General Santos City employee. Please help me to make them get fired from their jobs. I can't sent you a proof because they was just making a phone call. thanks.