This is something all of the customers should be aware of. This service provider will make you pay for installation and equipment first without assuring you WILL get the service.
I paid for the installation and waited for 3 or more weeks. By the time the installer came. He went straight up to me that they don't have a port for me and the next available one is too far from my house.
They're like selling products to customers and making pay for it without making sure they can provide to them which is completely wrong.
Now I have to deal with the Refund which of course they won't respond with urgency.