Pathetic service - Consumer Complaint for Vodacom - Head Office



SENDER
Josy Alhadeff
I called to cancel my contract as I want nothing to do with Vodacom anymore. I was then told by the consultant that I shouldn't cancel just migrate so that when I do decide to upgrade it will be a quick process and would not have to send all my papers through.
Then I agreed and no where did he tell me about a migration fee. Now I get this bill which I refuse to pay. I want this migration fee reversed. Vodacom is useless. And lie to all their customers.
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COMPLAINT #3546 - Billing or Collection Issues
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