Disrespectful and unprofessional Branch Staff - Consumer Complaint for LBC - Head Office



SENDER
Joven Manhuyod
One of the employees of your Branch in LBC San Jose Gusu, Zamboanga City needs to be reminded about treating their customer rightly. Me and my sister (on different occasions) got this disrespectful treatment from this female employee. She shouts at customers (or pabalang magsalita) and treats them like she's their boss. She doesn't listen and simply replies at nanghahamon ng "Kasuhan niyo ako, magreklamo kayo, wala akong paki-alam" etc. My sister on a different occasion (she herself also had an argument with this employee) said this female staff was very disrespectful to customers na nagtatanong lang dahil nga walang alam and she replies irritably and pabalang. This kind of employee destroys the company's image. Hope you can tame here attitude.
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COMPLAINT #13334 - Other Issues
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