Closure prior to official store closure - Consumer Complaint for Puregold - Head Office



SENDER
Joyce Cruz
I visited your puregold jr branch located at ground floor palm plaza building Tarlac city, it is written clearly on their door that store hours is until 6:00pm.

I was exactly 5:30 when I was about to enter their store, to my surprised, I was told that I am no longer allowed to enter as they are already closed, when there are just few customers inside, their tellers do not even have people on queue..

Is that really your policy?,I am a customer and I believe whatever I will be purchasing will still add to their sales..
No wonder why that store has few customers because of poor customer service and undedicated employees who have no care for the company that feeds them.

Hope to hear from you soon.
Comment
COMPLAINT #6961 - Other Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.