J & t bayawan branch - Consumer Complaint for J&T Express Philippines

Good day.i just want to file a complaint against the way the bayawan city branch was handling the parcel.first i recieved a text saturday morning that my parcel is out for delivery but the courier attempted to deliver the parcel around 5pm but me and my family was out of town already so i ask if i can reschedule it on monday morning and the courier said yes.but sunday morning my parcel was mark "rts".now i recieved again a text at around 6pm that my parcel was out for delivery after an hour it was mark as parcel was reschedule because of buyer reschedule!i never reschedule my parcel's delivery.and no one attempted to deliver it since ut was night already.now i only have 1 day to claim it which is not right.2days was given by shopee for the delivery of the goods.this should be fix asap.